Accountancy Officer (L3Z1)

Who You Are

You are someone who is passionate about social equality and housing security, dedicated to delivering high-quality services and solutions related to rent accounting. You work independently, effectively manage responsibilities, and focus on problem solving and improving rent account administration processes. You possess strong communication skills and strive to provide excellent customer service to both internal and external stakeholders.

What the job involves

As a Rent Accountancy Officer, you will manage rent accounting administration, including the control, monitoring, and reconciliation of rent income. You will support stakeholders by providing advice, resolving rent-related issues, and improving administrative processes. Your responsibilities will also include setting up Direct Debits, maintaining the rent accounting system, managing DWP payments, and ensuring compliance with Council policies. Additionally, you will assist with training new staff, conduct system development and testing, and contribute to financial procedure production.

Skills

• Expertise in rent accounting systems (e.g., Northgate, ASH, Oracle Fusion)
• Strong customer service orientation
• Ability to work independently and troubleshoot effectively
• Proficiency in reconciling accounts and processing payments
• Attention to detail and strong organizational skills
• Ability to communicate effectively with stakeholders
• Understanding of statutory requirements and financial procedures