Passenger Assistant Supervisor - Grade D
Plymouth City Council
Role
Who You Are
We are seeking an enthusiastic and experienced individual with supervisory capabilities to join our School Transport Team. You have a passion for assisting students in Plymouth with their school commute. You excel in communication and possess a 'can do' attitude, complemented by your strong customer service background.
What the job involves
You will be responsible for driving to various locations in Plymouth and the surrounding areas to support Passenger Assistants and may need to travel with them and the students. Your role includes answering phone queries from parents, schools, Passenger Assistants, and operators, as well as completing Health & Safety forms and investigations. You might also undertake other duties appropriate to the grade. You will be working with the School Transport Team, where every day presents new challenges and variety. This position is for 29.6 hours a week, from Tuesday to Friday.
Skills
- Full clean driving licence and access to a vehicle
- Supervisory experience with performance management skills
- Experience in training within a classroom setting
- Understanding of Health and Safety policies
- Strong communication and customer service skills
- Proficient in Microsoft Office and database management
- Ability to work independently
- Enhanced level DBS
- Sense of humour
Desirable: Experience with Special Educational Needs