Temporary Accommodation Housing Officer

Who You Are

We’re looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart. You believe everyone has the right to a home that is decent, safe, and warm, and you actively take steps to address problems and support people. You strive to make services accessible and approachable, maintaining a caring approach towards residents.

What The Job Involves

This role involves managing a diverse property portfolio of temporary accommodation, ensuring units are well-maintained and health & safety compliant. You will deliver a customer-focused supportive service to homeless households, ensuring tenancy sustainment and addressing tenancy breaches. The job requires building relationships with landlords and property providers, managing void and lettings processes, organizing property viewings, ensuring accurate records in IT systems, and conducting welfare and safety inspections. Collaboration with various stakeholders to enhance service delivery is crucial.

Skills

• Proactive prevention and problem-solving
• Collaboration and effective communication
• Data management and digital proficiency
• Commitment to equality, diversity, and inclusion
• Safety and wellbeing awareness
• Technical knowledge of housing legislation and welfare benefits
• Experience in housing or property management