Licensing Enforcement Officer (L4Z1)

Who You Are

You are a highly self-motivated individual with a knack for solving complex problems. You possess excellent interpersonal skills and a clear customer focus, which allows you to effectively interact with a variety of stakeholders, including Elected Members, commercial organizations, and residents’ associations. Your ability to communicate effectively in both written and verbal forms is crucial, as is your commitment to upholding health and safety in the workplace. You are adaptable and able to manage conflicting priorities within a high-pressure environment. You value diversity and are committed to equal opportunities in an ethnically and culturally mixed inner-city area.

What the job involves

As a Licensing Enforcement Officer, you will ensure business compliance with various legislative frameworks through enforcement actions and advisory roles. Your duties will include conducting inspections and enforcement visits, responding to complaints about licensed and unlicensed premises, and taking necessary enforcement actions as per policy guidelines. You will prepare reports and present cases for prosecution as needed, appearing in court as a representative of enforcement proceedings. Additionally, you are responsible for maintaining updated systems and collaboration with different authorities and agencies. Regular attendance at meetings and providing guidance to ensure business compliance are key aspects of this role.

Skills

• Basic understanding of legislative frameworks
• Effective communication skills
• Proficiency in IT software and management information systems
• Ability to manage caseloads and meet targets
• Ability to work with minimal supervision
• Experience in enforcement or a similar field
• Full driving license and willingness to work shifts
• Ability to handle confrontational situations
• Adaptability to changing work demands